Terms & Conditions

Warranty, grading, returns, buyback aur delivery — sab kuch saaf shabdon mein. Kharidne se pehle zaroor padhein.

Last updated: 24 July 2026

Business name: Just Laptop - Refurbished Laptop Store

Proprietor: Devram Gour

Registration: MP Shops & Establishment Act 1958 — INDO260717SE003247

Address: M-034, Yaswant Plaza, Opposite Railway Station, Indore, Madhya Pradesh 452001

Contact: +91 74007 21919 · info@justlaptop.in

Ye Terms & Conditions Just Laptop se kharidari, exchange, ya kisi bhi service par lagu hote hain. Order place karke ya store par purchase karke aap in terms se sehmat hote hain. Kripya kharidne se pehle poora padh lein.

1. Product Nature — Refurbished Goods

Just Laptop pre-owned aur refurbished laptops bechta hai. Ye brand new products nahi hain. Har unit pehle kisi aur ke istemal mein rahi hai, aur usme normal wear and tear ho sakti hai.

Hum kisi bhi OEM brand ke authorized dealer, distributor ya service centre nahi hain. Dell, HP, Lenovo, Asus, Acer, Apple aur baaki sabhi brand names sirf product identification ke liye use kiye gaye hain, aur unke respective owners ke trademarks hain. Just Laptop in companies se affiliated nahi hai.

2. Grading System

Har laptop ko cosmetic condition ke aadhar par grade diya jata hai. Grade order se pehle clearly bata diya jata hai.

Grade	Cosmetic Condition	Battery Health
A+	Like new — koi visible scratch nahi	85% ya zyada
A	Excellent — bahut halke marks jo aasani se na dikhein	85% ya zyada
B	Good — halke scratches ya cosmetic wear, fully functional	75% ya zyada

Cosmetic condition subjective hoti hai. Order se pehle hum us exact unit ki actual photos WhatsApp par bhejte hain. Photos dekh kar order confirm karna customer ki zimmedari hai.

3. 30-Point Quality Inspection

Har laptop bikne se pehle 30-point inspection se guzarta hai, jisme battery health, display, storage, memory, keyboard, trackpad, ports, connectivity, audio, camera, thermals aur boot cycle shamil hain.

Inspection ka matlab hai ki testing ke samay saare tested components sahi kaam kar rahe the. Ye future performance ki guarantee nahi hai — us par warranty terms lagu honge.

4. Warranty

4.1 Coverage

Har laptop par invoice date se 6 mahine ki hardware warranty milti hai. Warranty period bill par likha hota hai.

Covered: motherboard, RAM, storage drive, display panel, keyboard, trackpad, ports, charging circuit, cooling fan.

4.2 Covered Nahi Hai

Battery backup time — battery consumable item hai. Sale ke samay ki battery health report di jati hai, uske baad natural degradation covered nahi
Physical damage, gira dena, dabav, ya toota hua screen/body
Liquid damage kisi bhi prakar ka
Software issues, virus, malware, OS corruption, data loss
Kisi anadhikrit vyakti dwara khola gaya ya repair kiya gaya unit
Warranty seal ya service sticker tampered hone par
Voltage fluctuation ya galat adapter se hua damage
Consumables aur accessories — bag, mouse, adapter cable
Normal cosmetic wear

4.3 Claim Process

Warranty claim ke liye invoice zaroori hai. Unit store par laana hoga ya courier se bhejna hoga. Pan-India customers ke liye unit bhejne ka courier charge customer par hota hai; repair ke baad wapas bhejne ka charge Just Laptop uthata hai.

Turnaround aam taur par 3–10 working days hai, spare parts ki availability par nirbhar. Same part available na ho toh hum equivalent ya better specification se replace kar sakte hain.

Data ki zimmedari: Service ke liye dene se pehle apna poora data backup lein. Repair prakriya mein storage format ho sakta hai. Just Laptop kisi bhi data loss ke liye zimmedar nahi hoga.

5. Pricing & Payment

Website par dikhaye gaye prices indicative hain aur bina notice badal sakte hain. Final price order confirmation ke samay tay hota hai. Stock limited hai aur pehle aao pehle pao ke aadhar par hai.

Payment accept kiye jate hain: cash, UPI, debit card, credit card, aur bank transfer. Select models par EMI available hai — uske terms respective financing partner ke honge.

Applicable GST invoice par alag se dikhaya jayega jahan lagu ho.

6. Orders & Delivery

Online orders WhatsApp ke through confirm hote hain. Order tabhi confirm mana jayega jab full payment mil jaye.

Payment clear hone ke 24 working hours mein dispatch kiya jata hai. Delivery aam taur par 3–5 business days leti hai, location par nirbhar. Courier tracking number WhatsApp par diya jata hai.

Delivery timeline anumaanit hai. Courier delay, mausam, hartal ya kisi bhi aise karan se hui deri ke liye Just Laptop zimmedar nahi hai jo uske niyantran mein nahi hai.

6.1 Transit Damage

Package securely pack kiya jata hai. Agar package damaged halat mein mile, toh kholte samay video record karein aur 24 ghante ke andar humein soochit karein. Bina unboxing video ke transit damage claim process karna sambhav nahi hoga.

7. Returns & Cancellation

Kyunki har unit ek individual pre-owned item hai jiski actual photos order se pehle share ki jati hain, hum "pasand nahi aaya" wale returns accept nahi karte.

Return sirf in sthitiyon mein sweekar hoga:

Unit delivery ke samay hi non-functional ho (dead on arrival)
Bheja gaya product confirm kiye gaye specification se material roop se alag ho
Transit damage, jise upar diye process ke anusaar report kiya gaya ho

Aise claims delivery ke 48 ghante ke andar report karne honge, unboxing video ke saath. Claim valid hone par repair, replacement ya refund — hum apne vivek se decide karenge.

Dispatch se pehle cancellation par poora refund milega. Dispatch ke baad cancellation sambhav nahi hai.

Refund original payment method mein 7–10 working days mein process kiya jata hai.

8. Buyback & Exchange

Purane laptop ke liye quote WhatsApp par bheji gayi photos aur di gayi jankari ke aadhar par diya jata hai. Ye quote anumaanit hai.

Final price physical inspection ke baad hi tay hoga. Agar actual condition di gayi jankari se alag nikli, toh quote revise ho sakta hai ya offer wapas liya ja sakta hai.

Device bechne wale vyakti ko iska maalik hona chahiye ya bechne ka adhikar hona chahiye. Hum valid ID proof maang sakte hain. Chori ka ya lien wala saamaan hum kisi bhi halat mein sweekar nahi karte.

Apna data khud hataye: Device dene se pehle apna sara personal data hata dein, aur accounts se sign out kar dein — khaaskar Apple ID, Microsoft account, aur Find My Device. Locked device ka buyback sambhav nahi hai. Data hatane ki zimmedari poori tarah seller ki hai.

9. Software & Operating System

Laptops par genuine licensed operating system install kiya jata hai jahan lagu ho. Third-party software, drivers ya application ki performance ke liye Just Laptop zimmedar nahi hai.

Customer dwara khud install kiya gaya software, ya OS mein kiya gaya badlav, warranty ke dayre mein nahi aata.

10. Limitation of Liability

Bharat ke lagu kanoon ke adheen, kisi bhi claim mein Just Laptop ki adhiktam zimmedari us product ke liye di gayi rakam tak seemit hogi.

Just Laptop kisi bhi indirect, incidental ya consequential nuksaan ke liye zimmedar nahi hoga — jaise business loss, data loss, ya device kaam na karne se hua nuksaan.

11. Intellectual Property

Is website ka saara content — text, layout, graphics aur design — Just Laptop ki sampatti hai. Bina likhit anumati ke iska istemal ya nakal nahi ki ja sakti.

Sabhi brand names aur logos apne respective maaliko ke trademarks hain.

12. Governing Law & Jurisdiction

In terms par Bharat ke kanoon lagu honge. Kisi bhi vivad par Indore, Madhya Pradesh ki adalaton ka exclusive jurisdiction hoga.

13. Changes to These Terms

Ye terms bina purv soochna ke badle ja sakte hain. Aapke order par wahi terms lagu honge jo order ke samay is page par prakashit the.

14. Contact

Just Laptop - Refurbished Laptop Store
M-034, Yaswant Plaza, Opposite Railway Station
Indore, Madhya Pradesh 452001

Phone / WhatsApp: +91 74007 21919
Email: info@justlaptop.in
Store hours: Monday – Saturday, 10:00 AM – 8:00 PM

Terms & Conditions

Please read these terms carefully before using our services

Last Updated: 8 July 2026

Welcome to Just Laptop ("we", "us", "our"). These Terms & Conditions govern your use of our website (justlaptop.in), our physical store, and any purchase made from us — whether in-store or via WhatsApp order. By purchasing from us or using our website, you agree to these terms.

1. About Us

Just Laptop is an independent certified refurbished laptop reseller based at MZ-34 Yashwant Plaza, Near Railway Station, Indore, Madhya Pradesh 452001. We are not an authorized dealer or official service center for Dell, HP, Lenovo, Apple, Asus, or any other OEM brand. All brand names mentioned are used for identification purposes only.

2. Products Sold

We sell certified refurbished laptops that have undergone a 30-point quality inspection covering hardware, battery, display, ports, and software. Products may show minor cosmetic wear (scratches, marks) consistent with their stated grade (A+, A, or B), which is disclosed at the time of sale.

All laptops are pre-owned/refurbished units unless explicitly stated otherwise
Product images shown online are for reference; actual unit photos are shared before dispatch for online orders
Specifications listed (RAM, storage, processor) are accurate to the best of our knowledge at the time of listing

3. Pricing & Payment

All prices are listed in Indian Rupees (₹) and are inclusive of applicable taxes unless stated otherwise. We accept payment via UPI, bank transfer, cash (in-store only), and card. Prices are subject to change without prior notice and may vary based on stock availability.

4. Warranty

Every laptop sold by Just Laptop comes with a 6-month hardware warranty from the date of purchase, covering manufacturing and hardware defects that arise under normal use. This warranty covers repair or replacement at our discretion.

The warranty does not cover:

Physical damage caused by drops, liquid spills, or mishandling after delivery
Software issues caused by user-installed programs or unauthorized modifications
Normal wear and tear (e.g., battery degradation beyond expected levels over time)
Damage caused by unauthorized repair attempts by third parties

5. Delivery Policy

For online/WhatsApp orders, dispatch occurs within 24 hours of payment confirmation. Delivery timelines are typically 3-5 business days depending on the destination city, and are estimates, not guarantees, as they depend on courier partner performance. Free delivery is offered on prepaid orders; delivery charges (if any) will be communicated before payment.

6. Returns & Replacement

If a product arrives with a defect not disclosed at the time of sale, or does not match the agreed specifications, please contact us within 48 hours of delivery via WhatsApp with photos/video of the issue. We will evaluate the claim and offer repair, replacement, or refund as appropriate. Products damaged after delivery due to customer mishandling are not eligible for return.

7. Sell/Exchange Program

Quotes provided for laptops submitted for sale/exchange are estimates based on the information and photos provided. The final price is confirmed only after physical inspection of the device at our store or upon receipt via courier. We reserve the right to revise a quote if the actual condition differs from what was described.

8. Limitation of Liability

Just Laptop's liability for any claim related to a purchased product is limited to the repair, replacement, or refund of that specific product, and does not extend to indirect or consequential damages (such as data loss). We recommend backing up any important data before sending devices for repair or exchange.

9. Changes to These Terms

We may update these Terms & Conditions from time to time. Continued use of our website or services after changes are posted constitutes acceptance of the revised terms.

10. Governing Law

These terms are governed by the laws of India, and any disputes shall be subject to the jurisdiction of courts in Indore, Madhya Pradesh.

Questions about these terms?
Just Laptop, MZ-34 Yashwant Plaza, Near Railway Station, Indore, MP 452001
📞 +91 83192 23345 · 💬 WhatsApp